Westchester Burger Company

Reviews about Westchester Burger Company

• 5 / 5

  By Larry Cosentino
  Burgers are always excellent. Service is too notch. Manager always on the floor talking with guests. Very humble and down to earth place.
  May 20, 2017
• 1 / 5

  By Christopher Alexis
  Decided to give them a second last try after about a 2 to 3 years of not visiting them because of poor service during my last visit. Unfortunately nothen has changed. We were sat next to a table with a family with little children. After they had departed a busser came over to start clearing the table. He then started making disgruntled noises and mumbling under his breath as he had to go under the table to pick up the condiment holder that was on the floor. Not something a customer should hear. Only the plates and glasses were cleared however the restaurant failed to actually clean the table leaving many food debris on the table, booth and chairs, and a lot of the floor. The area was left in this condition up until 10 minutes before we left. We ordered a steak with mashed potatoes and the potatoes were literally cold to the touch. It was clear that the mashed potatoes came out of a fridge and not even heated on the stove or a microwave. The steak tasted bland as if it was previously frozen. When the steak was brought out they forgot to provide a steak knife and we had to ask for one. The waitress forgot to bring the requested steak knife and we had to ask a second time for one. Another dish we ordered came with sweet potatoes fries however they forgot to provide the syrup that is supposed to come with it according to their menu. We also witnessed several other customers file a complaint with the manager on duty but we were too tired to say anything about our experience. The only two positives is the calamari appetizer was good and our waitress was very friendly. We will not be returning.
  November 16, 2016